Use our Chat Platform to add real time chat capability to your company web site. Put a chat icon on one or more pages and configure each with a targeted set of behaviors, customize to the web page’s content, your business need, and view the real-time status of your agent chat queue.
Newbridge offers our clients a comprehensive Cloud Service Center Solution with Inbound, Outbound, Blended, IVR, CRM and Payroll integration solutions. Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology.
How effective does your organization need to be and what client satisfaction rate is expected? Let Newbridge support your client service requirements and take your client service to the next level!