Contact Solutions from Newbridge allows your Service Center organization to leverage Fortune 100 Technology, Management, and Staff. In today’s global marketplace, businesses are looking for ways to economically increase productivity, improve efficiency and out perform their competition.
Newbridge offers our clients a comprehensive Cloud Service Center Solution:
Inbound Platform with true ACD routing
Outbound Platform with Four dialing modes
Integration with Workforce Management Scheduling Platform
Blended Call/Chat Platform with true ACD routing
IVR Enterprise Platform
Payroll Integration Solutions
Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology.
How effective does your organization need to be and what client satisfaction rate is expected? Let Newbridge support your client service requirements and take your client service to the next level!